Privacy Policy

Effective Date: 1st Jan 2024

At Pinkclean, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with our services, visit our website, or interact with us across different platforms.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please refrain from using our services.

1. Information We Collect

We collect personal and non-personal information in order to provide you with an excellent cleaning experience and improve our services.

Personal Information

Name
Contact details (email, phone number)
Address of the cleaning location
Payment information (if applicable)

Non-Personal Information

Browsing behavior on our website
IP address
Device information
Cookies and tracking technology

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Fulfillment: To process bookings, provide cleaning services, and communicate regarding your requests.
Customer Support: To respond to inquiries, complaints, or feedback.
Personalization: To enhance your experience by customizing services based on your preferences.
Marketing: To send promotional offers, updates, and information about new services (you may opt-out anytime).
Analytics: To monitor website usage and improve our digital presence.

3. How We Protect Your Information

We take the protection of your personal information seriously. Measures we employ include:

Using secure servers and encryption to protect sensitive data.
Restricting access to personal information to authorized personnel only.
Regularly monitoring our systems to prevent breaches or unauthorized access.

4. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following cases:

Service Providers: We may share your information with trusted partners, such as payment gateways, to fulfill your service requests.
Legal Compliance: If required by law or to protect our legal rights, we may disclose your information.
Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of the business.

5. Cookies and Tracking

We use cookies to enhance user experience on our website. These small data files help us analyze traffic and provide relevant content. You can manage or disable cookies through your browser settings, although doing so may limit some website functionalities.

6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their policies before sharing your information.

7. Your Rights

You have the right to:

Access your personal data and request corrections or updates.
Opt-out of receiving marketing communications.
Request deletion of your personal information, subject to legal and contractual obligations.

To exercise these rights, please contact us at [Insert Contact Email].

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to have it removed.

9. Changes to This Privacy Policy

Pinkclean reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions, concerns, or feedback regarding this Privacy Policy, please reach out to us:

Email: info@pinkcleanindia.com
Phone: +91 91084 44692
Address: Presidium Complex, Attavar, Mangaluru, Karnataka 575003, India

Thank you for trusting Pinkclean. Your privacy is our priority.